Tag: rant
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eSignature/eSign is broken
I’ve been testing eSignature or eSign products from various SaaS vendors and my conclusion is that they are all missing the point. The only exception is the one I’m currently using, which offers a lot of flexibility but costs 3x more. Why broken? Most of the products assume this workflow: Let’s break this down now.…
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Frustration Engineering
The current freemium model adopted by most SaaS companies is disgusting. It seems to me that product managers start from the end, with a desired product state with all the features that add the most value to customers when combined. Then they cut out two or three of those features — as they were not…
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Tell me what you don’t know
People on LinkedIn are now posting badges like crazy. Any micro 1h online course will offer its participants a completion badge. So I’m seeing things like “Congratulate this person for his/her new badge: How to say ‘hi’ to people in the morning” No, I’m not exaggerating. I’m seeing this at that level of granularity. It…